Help shape the future of Portus Supported Housing

Portus Supported Housing is inviting customers to get involved and help us improve our homes, services and communications.

Portus Supported Housing is inviting customers to get involved and help us improve our homes, services and communications.

Our Customer Engagement Officer, Casey Willis, wants to hear about customers’ experiences, ideas and priorities so that their voices can help shape the decisions we make.

Everyone is welcome to take part and no previous experience is needed. Customers can choose how they get involved and how much time they would like to give. Taking part is completely optional.

Why get involved?

Becoming an involved customer is an opportunity to:

• Have your say
• Share your ideas and experiences
• Meet new people
• Build your confidence
• Learn new skills
• Make a difference for yourself and other customers

Ways to take part

There are lots of ways to get involved. You could:

• Share your ideas
• Join a customer group or panel
• Complete a survey
• Attend events and activities
• Help us improve letters, newsletters and other information
• Test new ideas before they are introduced
• Help us check how well our services are working
• Tell us about your experiences

You can take part once, occasionally or regularly. It is entirely your choice.

What happens next?

If you are interested, Casey will arrange a short, friendly conversation with you. This will cover:

• What you enjoy
• What you are interested in
• How you would like to get involved
• Any support you may need
• The best way to keep in touch

Together, you can find opportunities that suit you.

How to get involved

Complete our short online form by clicking here or contact Casey in one of the following ways:

• Call or WhatsApp 07525 277308
• Email casey.willis@portus-sh.org.uk
• Call our office on 0161 786 6000
• Speak to your Housing Officer or Support Worker
• Send us a message on Facebook

A family member or someone else who supports you can contact Casey on your behalf if you prefer.

For more information: 

Information leaflet

Information poster

Paid Customer Committee opportunity

We are also recruiting one customer to join our Customer Committee, which operates at Board level.

This is a separate, paid position with an application and interview process. Visit www.portus-sh.org.uk/customer-committee or contact Casey to receive the full details.

 

If you need this information in Easy Read, large print or another format, or would like help completing the form, please let us know.

Every voice matters. By getting involved, you can help shape the future of Portus Supported Housing.